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What Really Matters? HIMSS 2017 Day One Insights

By | 21 February 2017|Analysis, Healthcare|

Data of course! It helps you find new insights but ask relevant questions! At day one of HIMSS the prelude of the show was dedicated to education. I choose the stream on ‘Digital & Personal Connected Health’. And my personal key take-away: It’s all about the data and the way individual patient journeys can be [...]

Homing in on Salesforce’s healthcare capabilities

By | 29 November 2016|Analysis, Healthcare, Vendor Analysis|

When thinking about how to handle customers successfully, Salesforce’s capacities in the field of customer relationship management (CRM) come to mind quickly. CRM has the power to positively transform the customer-client relationship and is seen as a crucial element in establishing long-standing ties between companies and their customers. Although CRM has been applied across various [...]

Is there a new VMware in the making? Four strategic moves that point to a yes

By | 22 November 2016|Analysis, Cloud, IT operations and system management|

VMware’s success has resulted in a dominant market position leaving it both searching for new growth opportunities and facing pernicious threats to the market it controls. At VMworld Europe 2015, the company was facing uncertainty from the announcement that its parent company EMC was to be acquired by Dell. Its own long-term strategic vision also [...]

How best to use patient generated health data? The US government attempts to find an answer.

By | 25 October 2016|Healthcare|

To counterbalance the foreseeable explosion of healthcare costs, reducing the length of hospitalisation – whilst minimising the risk of readmission – and incentivising prevention are seen as suitable measures to deliver care that is at the same time more cost efficient, improves patient outcomes and ensure a greater self-determination of the individual. Both concepts expand the radius [...]

Rethink your User Experiences (UX) for 2017 with CIC’s UX for Businesses Workshop

By | 2 October 2016|Analysis, Consulting|

Organisations that create software have become increasingly aware of the importance of the experience that software provides to users. There are many reasons why user experience (UX) is important, including increased application adoption or sales, brand perception or creating a more appealing workplace. We have seen the power of experience through the success of organisations [...]

Health check: What the heck? Impressions from HEC2016

By | 5 September 2016|Healthcare|

What the heck is HEC? It is the annual conference of the European Federation for Medical Informatics (EFMI) that teams up with the leading national organisations promoting Medical Informatics in the respective country it takes place. This year’s event came to Munich and was hosted by the Maximilian Ludwig University. Under the motto “Health-Exploring Complexity” [...]

IBM QRadar targets bad user behaviour

By | 27 July 2016|Analytics, IT operations and system management, Security|

In December 2015 IBM opened up its security analytics platform IBM Security QRadar. The goal was to encourage customers, developers and third-parties to build custom applications to take advantage of the platform. It also announced the IBM Security App Exchange where companies could create, share and get new applications based on IBM's security technologies. The [...]

Adobe XD: A new link in the UX toolchain

By | 25 July 2016|Analysis|

To say that User Experience (UX) is a critical success factor in the creation of modern applications is easy. Plenty have. Vendors preach this constantly and an increasing number of end user organisations are beginning to see the light when it comes to the importance of UX. What's hard is to actually implement it. Implementing [...]

AWS flexes its muscles as an IT vendor

By | 25 July 2016|Analysis, Cloud|

Amazon Web Services (AWS) has been a leader in cloud since it launched Elastic Compute Cloud (EC2) and Simple Storage Service (S3) the first widely accessible cloud computing infrastructure service a decade ago in 2006. What was given little respect in 2006 has evolved into game changing technology that impacts everyone from start-ups to multinational [...]

Six reasons why “Cloud now” is good

By | 14 July 2016|Analysis, Cloud|

Is now a better time for Cloud computing? In a climate of uncertainty many businesses have been wrestling with this question – and so have the team at CIC. The emergence of the many-to-many cloud model creates a particular challenge for IT management teams. The explosion of cloud applications bought into the office by users [...]