Creative Intellect Consulting Joins CCS Insight

CCS Insight is expanding its enterprise research division with the announcement that Creative Intellect Consulting will become part of the technology analyst firm.

Read Press Release

ON NOW

GDPR
GDPR
App Dev in the digital age
Cloud Computing in Europe
Cloud Computing in Europe
CIC Healthcare

CIC RESEARCH FOCUS

LATEST BLOG POSTS

The IT industry is exceptionally dynamic. There are always new technologies to evaluate, questions to ask and ideas to understand. Our goal is to make sense of it all, and as often as not, point out where there’s no sense to make. Read CIC’s blog, Creative Views, for our take on the latest IT news, trends, strategies and opportunities.

MongoDB: Looking to build on a decade of success

11 July 2019|Comments Off on MongoDB: Looking to build on a decade of success

Databases are the beating heart of almost every software application. Today, relational databases are prevalent and most enterprises run Oracle, Microsoft SQL Server, or the like. More recently, however, the relational database has been challenged. One vendor at the forefront [...]

CIC Healthcare: Better online than waiting in line

14 June 2019|Comments Off on CIC Healthcare: Better online than waiting in line

University Hospitals Birmingham Trust wants to curb A&E visits and outpatient appointments When all other medical care options have been exhausted, a person can still turn to the Accident and Emergency Department (A&E) for urgent medical attention at any time [...]

How digitising customer care can prepare telecom operators for a shifting market

16 April 2019|Comments Off on How digitising customer care can prepare telecom operators for a shifting market

It’s a scenario many people know all too well – trying to find a sensible way through your operator’s online customer care services and eventually giving up and contacting the call centre.  At the call centre, it is clear that [...]

LATEST RESEARCH

Download from CIC’s Extensive Research Library

Over 180 reports, podcasts and conference presentations are available for immediate download.

Browse All Research