Blog

MongoDB: Looking to build on a decade of success

By |2019-07-11T14:13:51+01:0011 July 2019|Analysis, Cloud|

Databases are the beating heart of almost every software application. Today, relational databases are prevalent and most enterprises run Oracle, Microsoft SQL Server, or the like. More recently, however, the relational database has been challenged. One vendor at the forefront of this change is document database provider, MongoDB. MongoDB held its annual MongoDB World event [...]

CIC Healthcare: Better online than waiting in line

By |2019-06-14T19:02:01+01:0014 June 2019|Analysis, Healthcare, User Experience|

University Hospitals Birmingham Trust wants to curb A&E visits and outpatient appointments When all other medical care options have been exhausted, a person can still turn to the Accident and Emergency Department (A&E) for urgent medical attention at any time of the day or night. Tony Blair once described the A&E department as the “shop [...]

How digitising customer care can prepare telecom operators for a shifting market

By |2019-04-16T07:59:28+01:0016 April 2019|Analysis, Telecoms, User Experience, Vendor Analysis|

It’s a scenario many people know all too well – trying to find a sensible way through your operator’s online customer care services and eventually giving up and contacting the call centre.  At the call centre, it is clear that there is no integration between the online services and the human ones – after finally [...]

CIC Focus: Is Microsoft’s reality for AI really that different?

By |2019-04-12T18:03:07+01:0012 April 2019|Analysis, Artificial Intelligence, Vendor Analysis|

With the cacophony of announcements around Artificial Intelligence (AI) from many of the leading software vendors, you’d be forgiven for believing that each presents a unique direction to be investigated. The reality though is that while there are clear signs for differentiating focus, the hurdles and barriers for AI are common and the intentions and [...]

2020 vision: What MWC19 tells us about the year ahead

By |2019-03-22T14:36:30+01:0022 March 2019|Analysis, Mobile, Telecoms|

If hindsight is 20/20 vision, can the melee of announcements and exhibitor displays at this year’s Mobile World Congress provide us with the foresight for the year ahead and what to expect at MWC20? As a conference, Mobile World Congress (MWC) has built a reputation for providing a window on innovation and market direction in [...]

MWC19 Insights PART II: Tech Review

By |2019-03-22T14:17:12+01:0022 March 2019|Analysis, Blockchain, Cloud, Digital Transformation, Mobile, Telecoms|

In Part I of my MWC19 review, I covered the changes to industrial structure, but no review of MWC is complete without one or two tech highlights from the telco side – one of my main professional loves: - Cloud Telco Cloud – finally seeing some statements of the gob-smackingly obvious emerging around the operator [...]

MWC19 Insights Part I: An industry in motion, but where to?

By |2019-03-22T14:18:57+01:0022 March 2019|Analysis, Blockchain, Cloud, Digital Transformation, Internet of Things, Mobile, Telecoms|

I’ve been in the telco industry in various guises for the last 22 years and attended mobile world congress since 2011 and usually I have left vaguely disappointed – this year I left hopeful for the industry – interestingly none of it had anything to do with the major announcements around 5G. Instead, there were [...]

CIC Healthcare: Two key talking points to watch out for in 2019

By |2019-03-22T12:58:48+01:0022 March 2019|Analysis, Healthcare|

“Are we seeking to transform or are we just coping?” A poignantly asked question by Christopher J. Ross, CIO Mayo Clinic, in one of the opening keynotes of the 2019 HIMSS conference in Orlando, back in the second week of February. It is a fair question, given the possibilities from digital technologies and communication advances [...]

Blockchain Frontline: 2018 recap and what to watch for in 2019

By |2019-01-22T12:53:29+01:0022 January 2019|Analysis, Blockchain|

Blockchain has not quite emerged from its pupa. Yet that is steadily coming closer, and might occur in 2019 (though it will likely be 2020 before one can be certain). In that spirit, this blog looks back across the 2018 blockchain year, drawing out some specific examples and shinning a spotlight on where to watch [...]

Is Juniper back on top with its approach to solving complexity and supporting multi-cloud?

By |2018-12-19T21:56:45+01:0019 December 2018|Analysis, Cloud, Networking, Vendor Analysis|

At Juniper Network’s NXTWORK conference (held in London in late November), CEO Rami Rahim went all in for simplicity. As he put it the objective should be ‘to make networking better’ (rather than ‘making networks work better’). This is both bold and challenging, especially for a company like Juniper which has found itself, by its [...]