In this CIC case study, you will learn how a 40+ year old leading furniture retailer in South Florida undertook a successful mobile transformation to improve its workforce’s productivity. Important points of focus:

  • An overview of the transformational journey that City Furniture needed to undertake
  • Discover four key insights underpinning City Furniture’s transformation execution
  • Review the dynamics of a transformation in action
  • Take away five essential lessons that can help guide other journeys