In October 2010, IBM announced a raft of new products that will support the IBM Cloud platform. These ranged from planning and preparation to application delivery, management tools to new Cloud-based solutions. IBM made its first serious Cloud announcements in June 2009 as part of the Smart Business branding. Since then it has had two major announcements of new technologies, each one designed to address a particular implementation or task that IBM believes its customers want. October 2010's announcements are the third major update to IBM's Cloud strategy and product portfolio. In this report we examine the impact these Cloud announcements will have and the potential for IBM and its community going forward into 2011.
Harnessing AI engagement effectively for business and operational gainIBM, through the capabilities of its Watson cognitive technology services, is enabling a powerful and more effective and productive Interactive Voice Response (IVR) system that can be easily implemented with existing investments in software development skillsets. In this briefing report, CIC explores the business and operational advantages that IBM Voice Gateway offers, particularly in addressing the skills challenge faced by organisation looking to support some of the latest technological advances impacting the digital landscape. We draw from research studies conducted into the support for key digital technologies across various industry sectors and the opportunities, goals and challenges expected from their use. With insights into proof of concepts conducted by independent software vendors (ISVs) and the market dynamics of contact/call centres, this report will identify vital differentiators to current IVR systems, showcase established use case scenarios and outline important usage considerations. Other points highlighted:
- Getting to grips with the Artificial Intelligence hubris underpinning the digital economy with a spotlight on the cognitive reboot for telephony.
- CIC Journey Planner for IBM Voice Gateway and an ISV user profile
CIC’s Principal Analyst Dr Cathy Mulligan and Bola Rotibi, Research Director catch up with Brian Behlendorf, Executive Director of the Hyperledger Project at the Linux Foundation and Marta Piekarska, Director of Ecosystem at Hyperledger to discuss the important significance of MWC19 to the Hyperledger Project. Together with the Cloud Native Compute Foundation (CNCF) and the Linux Foundation Networking teams, their presence highlights the convergence that many see shaping and evolving the relationships to be had in the information, communication and technology sector going forward. In this podcast we hear about the latest projects driving the Hyperledger team forward and their impact to sustaining the viability of Blockchain for key supply chains. Add to cart to download or play here. Scroll down to see other podcasts in the MWC19 series.
In today’s IT infrastructure landscape and operating climate there are key technology and processing trends that established runtime platforms must evolve to meet the new digital demands. This report summarises the main trends and practices impacting the application server estate. We recommend this briefing note as a companion to CIC’s report on Galvanising and supporting hybrid cloud delivery.
Organisations are looking to implement strategies and processes that allow them to successfully operate in the digital economy. They need guidance to understand how best to achieve their goals and what supporting practices will ensure the most effective and efficient approaches. While no two organisations are the same, learn how Swisscom employs it Cloud innovation lab to expose the tactics for identifying and delivering solutions in the digital economy.
One of the biggest trends in the market today is Digital Transformation. Therefore, it is surprising how little clarity there is to what the term specifically means. To try to bring clarity to the term Digital Transformation and answer important questions for organisation concerned with it, CIC conducted a quantitative study of over 300 organisations of various sizes, industries and geographies. This report outlines the key findings, along with the dynamics underpinning the drive and journey towards digital transformation. Importantly, it presents the following:
- A map of the challenges and barriers to overcome, as well as key channels that must be navigated if the opportunities presented by a digital transformation are to be realised.
- Defines the underlying support for low code development tools and their role in helping to deliver the digital transformation process.
- For organisations looking to ensure the most effective strategy for their digital transformation journey CIC’s study offers 4 insights that must be in their game plan.
The digital landscape of new technologies and operating models offers many opportunities. Businesses want to stay relevant. Not only do they worry about being disrupted, they are actively seeking ways to be a disrupter in their markets and opening portals to potential new ones. In this discussion on ‘Transforming to digital - Precision tactics from the IBM Cloud Garages’, Bola Rotibi of CIC, talks to Steve Robinson, General Manager of Client Technical Engagement in IBM Hybrid Cloud and Rachel Reinitz, IBM Fellow and CTO IBM Cloud Garage. The podcast discussion looks at understanding what is at stake in the digital economy. More importantly, it identifies the value add that an innovation centre like the IBM Cloud Garage can offer in helping organisations steer a path towards digitally transforming and advancing their business operations. Additionally, listeners will gain insights into:
- How the IBM Cloud Garages have been developed and designed to showcase IBM’s core strengths in the market aligned to the latest and best learnings and implementation practices from Silicon Valley and other centres of technology innovations.
- Maximising and optimising engagement at a Cloud Garage session for a successful outcome and continued value.
This is an accompanying report to the CIC Software Delivery InFocus Podcast Series on Transforming to digital: Precision tactics from the IBM Cloud Garages. To understand and identify how the value add that an innovation centre, like the IBM Cloud Garage, can present to companies looking to adapt and digitally transform, CIC’s Research Director, Bola Rotibi spoke with Steve Robinson IBM’s General Manager for Cloud Labs, IBM Hybrid Cloud and Rachel Reinitz, IBM Fellow and CTO of IBM Cloud Garage. In this report we outline and summarise important insights from the discussion and offer a glimpse into the transformation goals that are top of mind for organisations operating in the digital economy. Much is at stake for any organisation looking to innovate and grow digitally, therefore recognising the important purpose and value an innovation centres can offer will be vital. Finally, this report highlights the tenets and practices for a successful IBM Cloud Garage and how organisations can maximise and optimise their engagement at a cloud Garage session.
In this report from our Creative Shorts series on Application Lifecycle Management, we suggest principles for Cloud development and lifecycle management that will ensure maximum benefits for multiple Cloud computing models.
The last few years have given us mobile, cloud computing , Internet of Things (IoT) and so on. Each of these comes with a wealth of languages, platforms, tools and more. While organisations are caught up in the frenzy to not be left behind (and get disrupted), choices are being made today that may have implications for many years to come. In this CIC report based on an independent study conducted on the drivers for adopting application programming technologies and models, we identify the following:
- 7 trending dynamics in app development and delivery
- The App Development choices shaping the app market
- The criteria for what makes a language popular and ripe for adoption
Cloud computing is maturing and from the growth of adoption within organisations large and small we are clearly well and truly over the hype cycle. In this podcast, Bola Rotibi of CIC, talks to Sebastian Krause, IBM’s General Manager for Cloud in Europe about what he sees as the next key steps for cloud in Europe. The podcast discussion provides insights into the following important areas such as:
- State of the nation – Cloud evolution and maturity
- IBM’s Cloud strategy with its ONE Architecture approach
- Cloud Engagement
- Cloud Progression and recommendations
This is an accompanying report to the CIC Software Delivery InFocus Podcast Series on Where next for Cloud in Europe. To understand how IBM sees the current state of the Cloud market, customer needs and its own offering, CIC’s Research Director, Bola Rotibi spoke with IBM Europe’s General Manager of Cloud, Sebastian Krause. In this report we outline and summarise important insights from the discussion and offer a glimpse into the strategic focus for IBM when it comes to Cloud and how the company sees the future.
CIC’s Research Director, Bola Rotibi and Principal Analyst, Clive Howard, speak to Joan A Barcia Espin, Director of Product Management and Justin Paul, Marketing Director at Zeetta Networks to find out how MWC19 is reflecting new thinking and changed approaches in the telecommunication industry. A small and nimble player, Zeetta Networks are betting on the breakthrough in networking technology for telecoms that allows for orchestration and network slicing for targeted services. In this podcast, listeners can hear what Zeetta believes are the real drivers for 5G, the next big connectivity themes and how market disruption is resulting in a shift in the relationships the large Telecom operators are more open to building. Exciting times indeed, but who stands to gain the most? Undoubtedly, the changing market dynamics underscored by technologies such as Blockchain offers interesting potential and greater collaboration between the app development and network operations community. Listen to how both CIC and Zeeta see this playing out. Add to cart to download or play here. Scroll down to see other podcasts in the MWC19 series.