Digital Transformation

Strategies and processes that allow organisations to successfully operate in the digital economy.

  • CIC has attended MWC since 2014 and has seen it grow to wield influence in the direction of software development, delivery and lifecycle management across the broad software solution and communication landscape. In this podcast discussion, CIC’s Research Director, Bola Rotibi and Principal Analysts Cathy Mulligan and Clive Howard wrap up on CIC’s attendance at Mobile World Congress 2019 and offer Insights into the potential future for both the conference and the wider industry. Of particular note, are thoughts on the key challenges concerning the underpinning technologies, connectivity and the impact of Artificial Intelligence (AI), the Internet of Things (IoT), Blockchain and process strategies such as DevOps. Fast forward 3 to 5 years – find out what type of conference the CIC team think MWC will become. Add to cart to download or play here. Scroll down to see other podcasts in the MWC19 series.
  • CIC’s Principal Analyst Dr Cathy Mulligan and Bola Rotibi, Research Director discuss with Gail Wong, Product Manager, AT&T Internet of Things, the very real way that a Telecom operator such as AT&T can make good business from IoT with strong valued based partner interactions. In this podcast we hear about the foundations for a partnership model and strategy that can deliver meaningful engagement, opening the way for viable commercial returns for each participant in the partner chain. Of note are the capabilities on offer from existing connectivity investments in addition to the practical implementation requirements for edge communications. Spoiler Alert: the potential for sustaining the viability of Blockchain for key supply chains and networks is envisioned. Add to cart to download or play here. Scroll down to see other podcasts in the MWC19 series.
  • CIC’s Research Director, Bola Rotibi and Principal Analyst, Clive Howard, speak to Joan A Barcia Espin, Director of Product Management and Justin Paul, Marketing Director at Zeetta Networks to find out how MWC19 is reflecting new thinking and changed approaches in the telecommunication industry. A small and nimble player, Zeetta Networks are betting on the breakthrough in networking technology for telecoms that allows for orchestration and network slicing for targeted services. In this podcast, listeners can hear what Zeetta believes are the real drivers for 5G, the next big connectivity themes and how market disruption is resulting in a shift in the relationships the large Telecom operators are more open to building. Exciting times indeed, but who stands to gain the most? Undoubtedly, the changing market dynamics underscored by technologies such as Blockchain offers interesting potential and greater collaboration between the app development and network operations community. Listen to how both CIC and Zeeta see this playing out. Add to cart to download or play here. Scroll down to see other podcasts in the MWC19 series.
  • CIC’s Principal Analyst Dr Cathy Mulligan and Bola Rotibi, Research Director catch up with Brian Behlendorf, Executive Director of the Hyperledger Project at the Linux Foundation and Marta Piekarska, Director of Ecosystem at Hyperledger to discuss the important significance of MWC19 to the Hyperledger Project. Together with the Cloud Native Compute Foundation (CNCF) and the Linux Foundation Networking teams, their presence highlights the convergence that many see shaping and evolving the relationships to be had in the information, communication and technology sector going forward. In this podcast we hear about the latest projects driving the Hyperledger team forward and their impact to sustaining the viability of Blockchain for key supply chains. Add to cart to download or play here. Scroll down to see other podcasts in the MWC19 series.
  • Blockchain technology continues to evolve along with its use within industry. While a number of use cases have been identified, their return on investment (ROI) has yet to be established. Within the Telecom industry the focus on automation and orchestration presents an opportunity for the blockchain technology to deliver. In this CIC Briefing Note, Dr Cathy Mulligan investigates that potential, especially as a facilitator to supporting the different relationships that Telecom operators must be open to if 5G networks are to be worth their investment.
  • Digital Transformation, continues to be the standard bearer for business and operational change to meet the market pressures and the engagement and experience demands of customers, employees and suppliers going forward. While the vision and reasons for change may sometimes be clear and obvious, the path to enact it not so. However, transformation – digitally or otherwise – is a road that is fairly well travelled if not always well communicated. The highs and lows are there for all to see but important learnings may not be easily recognised. In this report, we not only highlight the imperatives for digital transformation, but also provide directions that leverage the well-discovered journey experiences of others. Readers will discover what is required for a successful digital transformation along with strategies for transforming the organisational structure. Ultimately, the report’s 7 Strategies for Digital Transformation Success offers a journey planner for those organisations still developing their own roadmaps or those trying to assess where to place their next bets.
  • This is an accompanying report to the CIC Software Delivery InFocus Podcast Series on Transforming to digital: Precision tactics from the IBM Cloud Garages. To understand and identify how the value add that an innovation centre, like the IBM Cloud Garage, can present to companies looking to adapt and digitally transform, CIC’s Research Director, Bola Rotibi spoke with Steve Robinson IBM’s General Manager for Cloud Labs, IBM Hybrid Cloud  and Rachel Reinitz, IBM Fellow and CTO of IBM Cloud Garage. In this report we outline and summarise important insights from the discussion and offer a glimpse into the transformation goals that are top of mind for organisations operating in the digital economy. Much is at stake for any organisation looking to innovate and grow digitally, therefore recognising the important purpose and value an innovation centres can offer will be vital. Finally, this report highlights the tenets and practices for a successful IBM Cloud Garage and how organisations can maximise and optimise their engagement at a cloud Garage session.
  • GDPR came into force on 25 May 2018 with a build-up panicked activity. Noisy and unnecessary? This briefing notes investigates what organisations did wrong and, going forward, the lessons they need to learn with respect to protecting personal data, consent and the governance process.
  • Organisations are looking to implement strategies and processes that allow them to successfully operate in the digital economy. They need guidance to understand how best to achieve their goals and what supporting practices will ensure the most effective and efficient approaches. While no two organisations are the same, learn a European high-tech manufacturer’s data capital, consistency and new structures for collaboration and frictionless data exchange are vital for sustaining its position in the digital economy.
  • The digital landscape of new technologies and operating models offers many opportunities. Businesses want to stay relevant. Not only do they worry about being disrupted, they are actively seeking ways to be a disrupter in their markets and opening portals to potential new ones. In this discussion on ‘Transforming to digital - Precision tactics from the IBM Cloud Garages’, Bola Rotibi of CIC, talks to Steve Robinson, General Manager of Client Technical Engagement in IBM Hybrid Cloud and Rachel Reinitz, IBM Fellow and CTO IBM Cloud Garage. The podcast discussion looks at understanding what is at stake in the digital economy.  More importantly, it identifies the value add that an innovation centre like the IBM Cloud Garage can offer in helping organisations steer a path towards digitally transforming and advancing their business operations. Additionally, listeners will gain insights into:
    • How the IBM Cloud Garages have been developed and designed to showcase IBM’s core strengths in the market aligned to the latest and best learnings and implementation practices from Silicon Valley and other centres of technology innovations.
    • Maximising and optimising engagement at a Cloud Garage session for a successful outcome and continued value.
    Add to cart to download or play here.
  • The twenty-fifth of May 2018 is the day the European Union’s General Data Protection Regulation comes into effect. As organisations rush to ensure compliance to an EU law on data protection and privacy for all individuals within the European Union, CIC’s principal analyst, Ian Murphy talks to IBM’s Francoise Alabiso a Distinguished Engineer and leading expert on IBM’s mainframe platform, IBM Z Systems, on how the features and services embedded within the platform that will support an organisation’s efforts to address GDPR when it comes into force. The podcast discussion provides insights into the following important areas:
    • The opportunities and challenges GDPR presents
    • IBM Z’s Support for GDPR and the acceleration points for compliance
    • Getting the most out of your mainframe investments for GDPR
    • GDPR Progression and IBM support framework
    • IBM’s Mainframe evolution for the Digital Economy
    Listeners will get insights into an overview of the GDPR regulation and the compelling features within IBM Z that lend themselves well to supporting GDPR. They will also hear the work that has been done to ensure that the mainframe through IBM Z remains a valuable and integral part of the modern IT estate with a particular focus on key supporting features. Finally, they will learn how IBM is ensuring that its clients are well versed in how their investments in IBM Z can be exploited for GDPR compliance and how they can begin to address GDPR with their current IBM Z investments. Add to cart to download or play here.
  • Patients drive the connected healthcare agenda. They demand easier, faster and more flexible access to services, as well as a more personalized experience and, of course, better health outcomes. In response to this – alongside inefficient processes and increased security concerns – healthcare organizations need to look to invest in new technology based solutions to help transform patient experiences, helping to build trust and confidence, and positively impact patient outcomes. In order to maximize the opportunities and benefits from this connected healthcare strategy, new applications and solutions need to be underpinned by a robust, scalable and secure network infrastructure. The fourth in a series of reports that address the infrastructure opportunities for each of these areas, this report outlines the role of the network in progressing the patient experience through connected healthcare. Specifically it focuses on:
    • Patient engagement trends and experience strategies inside a healthcare
    • Important network features for improved patient experiences
    • Cisco’s approach and solution stack
    Related Reports To learn more about connected healthcare and Cisco’s offerings in this area, please see the other reports in this series: Download an infographic overview to the whole series.
  • Healthcare professionals need to be able to make better decisions quicker so as to both treat patients sooner and work more efficiently to address these challenges. Technology offers exciting opportunities for modern healthcare, with new applications and devices that empower healthcare professionals in ways that speed up diagnosis and treatment and improve patient outcomes. Communication Technology (ICT) infrastructure and services can help revolutionize multiple spheres of operations, clinical workflows and patient experiences and engagement. The third in a series of reports that address the infrastructure opportunities for each of these areas, this report outlines the role of the network in streamlining clinical experiences for connected healthcare. Specifically it addresses:
    • The new clinical experiences that are transforming healthcare
    • The infrastructure components that are crucial for taking advantage of the new technologies
    • Cisco’s approach and solution stack
    Related Reports To learn more about connected healthcare and Cisco’s offerings in this area, please see the other reports in this series: Download an infographic overview to the whole series.
  • Security – along with data privacy and protection – is sacrosanct in healthcare and is the basis of trust in administering clinical services. Much is at stake when a cyber-attack occurs: foremost patients’ lives and a hospital’s reputation, but also legal and financial repercussions. For healthcare organizations to take full advantage of digital technologies and services, and, to securely support the exponential growth of IoT devices, the right kind of ICT infrastructure is vital. In this report that is related to CIC’s insights into the network foundations for IoT and connected healthcare,  we specifically look to:
    • Identifying how Cybercrime is the flip side of digitisation
    • The implications of a security failure to healthcare
    • The requirements of a secure, connected healthcare infrastructure
    • The importance of encryption
    • Cisco’s security strategy for connected healthcare
    Related Reports To learn more about connected healthcare and Cisco’s offerings in this area, please see the other reports in this series: Download an infographic overview to the whole series.
  • For healthcare organisations looking to transform their operations with an ICT infrastructure that leverages digital technologies to the full, a major challenge is knowing where to start: “You don’t know what you don’t know”. To build out from infrastructure that is already in place so that it is fit for purpose for the digital future, there are important questions to be asked: How does one characterise the necessary supporting infrastructure for connected healthcare? How do you enable any healthcare entity to assess what they have in place to help them understand both their current position, and the journey they need to go on to reach where they want to be? What is the security posture that is need versus the security reality? In the first of a series, this report looks to provide answers that will enable a clear understanding of the infrastructure that is required to deliver a higher level of patient experience, improved clinical quality and more productive services. Specifically it showcases:
    • The promise of connected healthcare
    • The key technologies and trends driving healthcare transformation
    • The critical tenets for a network infrastructure able to deliver IoT and connected healthcare
    • Where to start
    • Cisco’s approach and solution stack
    Related Reports To learn more about connected healthcare and Cisco’s offerings in this area, please see the other reports in this series: Download an infographic overview to the whole series.
  • Organisations are looking to implement strategies and processes that allow them to successfully operate in the digital economy. They need guidance to understand how best to achieve their goals and what supporting practices will ensure the most effective and efficient approaches. While no two organisations are the same, learn how Deutsche Telekom’s strategy for enabling employees with the right tools, using a workplace they find comfortable, can drive their organisation forward.
  • Organisations are looking to implement strategies and processes that allow them to successfully operate in the digital economy. They need guidance to understand how best to achieve their goals and what supporting practices will ensure the most effective and efficient approaches. While no two organisations are the same, learn how Capgemini strategy for APIs, along with business and solution architecture help drive consistency and maintain integrity for digital operations.
  • Organisations are looking to implement strategies and processes that allow them to successfully operate in the digital economy. They need guidance to understand how best to achieve their goals and what supporting practices will ensure the most effective and efficient approaches. While no two organisations are the same, learn how Swisscom  employs it Cloud innovation lab to expose the tactics for identifying and delivering solutions in the digital economy.