The healthcare digital agenda that is improving workflows and patient outcomes.
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The Digital Agenda in the Healthcare Industry: 10 points of focus briefing note lays down ten constituents of a digital agenda in healthcare. Crucially, the briefing note offers directions for developing strategies for providers and users and a CIC Journey Planner for implementation. The briefing note serves as the framework for CIC’s research in the healthcare market. Our investigations are underpinned by CIC’s domain expertise in: · Cloud: Leveraging the flexibility and elasticity of public, private and hybrid cloud computing models to drive efficiency and improve capacity. · Mobile: Tomorrow's most successful and effective organisations are embracing mobile transformation today. · Security: Data and network breaches are becoming the single biggest threat to the modern organisation. · Internet of Things (IoT) and Infrastructure Systems: From consumer products to industry solutions, IoT is enabling new competences and impacting individuals and organisations. · Developer-Operations (DevOps) and Agile practices: Clients expect more and faster delivery, so changing and controlling the speed and pace of delivery is vital to user satisfaction. · Digital Experience: Creating great engagement and experiences for users is what separates the best and most effective providers from the rest. · Analytics: Paperless healthcare delivery unleashes massive amounts of digital information, creating the need for data management tools such as analytics to improve care outcomes. -
What happens when a trained healthcare provider comes face to face with a life-threatening condition in her personal life? In the case of translational neuroscientist Mylea Charvat Ph.D., her husband’s near fatal motorbike accident changed everything, from her outlook on life, her perspective on healthcare delivery, to her career. The search for a cure and rehabilitation for her husband made her look at the way healthcare is administered with altered eyes. With a Ph.D. in clinical psychology from Palo Alto University and a Ph.D. fellowship at Stanford School of Medicine, she ultimately decided to give up her white coat for good, and put her expertise to use as an entrepreneur in the clinical domain instead. -
Having visited several healthcare IT events over the first half of 2016 in the US and Europe, Creative Intellect has noticed that, by and large, discussions among stakeholders circle around a number of similar topics such as connecting healthcare experience for better patient outcomes. More connecting topics are covered in our briefing note. However, the debates on both sides of the Atlantic reflect the different levels of maturity of IT adoption within the different national healthcare markets. In CIC’s Healthcare Update Briefing Note we outline a number of important insights and steps for the European Healthcare industry. Specifically we shine a spotlight on:- The common discussion points amongst Healthcare stakeholders
- Where the US is showing leadership
- The leadership required for digital healthcare transformation
- A three point master class for European Healthcare.
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Data is everywhere in healthcare. As patients, we leave a trail of data behind us and, if we choose to, additionally as health-conscious consumers. The progressive adoption of electronic heath record (EHR) systems only adds to this. What is valuable data? And How can we maximise its value? This report explains:- How to extract extra value from data
- Knowing the internal and external value of data
- Establishing awareness of the value of data
- Finding a way forward
- Is there too much information available to us?
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Overcoming the challenges of clinical trial using big data technology is achieved by Swiss software solutions vendor Clinerion. With a mission to improve the efficiency and quality of the traditional patient recruitment process, the company looks to deliver a viable and effective automated patient recruitment solution. Clinerion’s Patient Recruitment System (PRS) facilitates the electronic selection of trial sites and the recruitment of patients, by screening hospital patient data in real-time. This briefing note includes:- Making a case for PRS: the art of balancing clinical trials with business needs
- Clinerion’s PRS model explained, its features and how it will work for organisations
- Proven benefits for hospitals using PRS
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Clinerion’s software solutions target the clinical research industry. The company was initially established as an independent institute, dedicated to identifying potential side effects in newly developed drugs. With its capability for search in a big data / hybrid cloud environment, Clinerion aims to enhance the electronic recruitment process of patients and trial sites. In doing so, the company looks to ensure a faster availability of new drugs and novel therapies at lower costs. -
CIC’s Healthcare user experience report showcases how Swiss healthcare solutions vendor Clinerion, delivers its patient recruitment system (PRS) for more effective and cost efficient clinical trials at Istanbul University. In particular, this report explores Istanbul University’s experience of using Clinerion’s PRS, a big data solution and includes:- Real world proofs for quality patient recruitment and improved trial efficacy
- Real world proofs for clinical trial efficiency and improved speed of patient recruitment
- The types of trials PRS has been deployed to support
- The overall benefits delivered
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What does 2017 and beyond hold for healthcare?
In this report, CIC’s Principal Healthcare Analyst, Cornelia Wels-Maug, reviews insights from the leading conferences in the healthcare space in 2016 to shine a spotlight on the trajectory of the healthcare industry as it seeks to embrace digital technologies to progress its ability to deliver patient centred care fit for the 21st century. Read this report to learn more about the important questions being asked with respect to the digital landscape the healthcare industry must navigate if it is to both maximise and optimise the advantages from the latest technology trends. -
CIC met with Tessa Souhoka, a healthcare designer, to find out about her experience incorporating user experience (UX), when designing products in the healthcare field, compared to other industry sectors. -
In this second interview with Tessa Souhoka, a healthcare designer, CIC identifies the practices and strategies that will shape and deliver good UX in healthcare. This report is bundled with ‘CIC Healthcare: UX in healthcare - a CIC Journey Planner’ for those looking for guidance on what to look out for when looking to incorporate UX thinking in the design of a healthcare offering. -
Despite the hype and noise, Distributed Ledger Technology (DLT) and Blockchains hold great promise in healthcare if executed correctly. And there lies the challenge…’If done correctly!’ This CIC report sees Dr Robert M. Learney, a qualified doctor who studied medicine at Oxford University present the operational opportunities that blockchain and DLT could deliver to the healthcare ecosystem. Many will want and need to understand what is practical and how such technologies can address the demands and changing dynamics of the healthcare stakeholder community. Important questions such as how DLT and blockchains can advance and secure engagements and interactions within national and global healthcare networks. Specifically, CIC’s report offers insights into how DLT and Blockchains can be used to break walls between data silos and offer new ways for standardising healthcare data. Readers will be left with a number of take-away points that they can use to learn from what is promised by distributed ledger technology in healthcare and what has emerged so far. -
How does Healthcare Transformation happen? Easterseals Bay Area (ESBA) knows how to transform a highly manual, paper-based healthcare organisation into an agile, data-driven enterprise, supported by a HIPAA compliant integrated cloud-based infrastructure, to drive efficiency and effectiveness in service delivery to patients and their families. The results have led the company to transform from a pure provider of behavioral health services to people with disabilities and their families into a founding member of one of the largest behavioral health networks in the U.S. This case study provides both a business and technical blueprint for the efficient and effective network management of distributed services and providers, within a healthcare environment, using the core Salesforce platform and, in particular, Salesforce Health Cloud. -
For healthcare organisations looking to transform their operations with an ICT infrastructure that leverages digital technologies to the full, a major challenge is knowing where to start: “You don’t know what you don’t know”. To build out from infrastructure that is already in place so that it is fit for purpose for the digital future, there are important questions to be asked: How does one characterise the necessary supporting infrastructure for connected healthcare? How do you enable any healthcare entity to assess what they have in place to help them understand both their current position, and the journey they need to go on to reach where they want to be? What is the security posture that is need versus the security reality? In the first of a series, this report looks to provide answers that will enable a clear understanding of the infrastructure that is required to deliver a higher level of patient experience, improved clinical quality and more productive services. Specifically it showcases:- The promise of connected healthcare
- The key technologies and trends driving healthcare transformation
- The critical tenets for a network infrastructure able to deliver IoT and connected healthcare
- Where to start
- Cisco’s approach and solution stack
- Security priorities for IoT and connected healthcare
- Streamlining clinical experiences in IoT and connected healthcare
- Progressing the patient experience in IoT and connected healthcare
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Security – along with data privacy and protection – is sacrosanct in healthcare and is the basis of trust in administering clinical services. Much is at stake when a cyber-attack occurs: foremost patients’ lives and a hospital’s reputation, but also legal and financial repercussions. For healthcare organizations to take full advantage of digital technologies and services, and, to securely support the exponential growth of IoT devices, the right kind of ICT infrastructure is vital. In this report that is related to CIC’s insights into the network foundations for IoT and connected healthcare, we specifically look to:- Identifying how Cybercrime is the flip side of digitisation
- The implications of a security failure to healthcare
- The requirements of a secure, connected healthcare infrastructure
- The importance of encryption
- Cisco’s security strategy for connected healthcare
- The network foundation for IoT and connected healthcare
- Streamlining clinical experiences in IoT and connected healthcare
- Progressing the patient experience in IoT and connected healthcare
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Healthcare professionals need to be able to make better decisions quicker so as to both treat patients sooner and work more efficiently to address these challenges. Technology offers exciting opportunities for modern healthcare, with new applications and devices that empower healthcare professionals in ways that speed up diagnosis and treatment and improve patient outcomes. Communication Technology (ICT) infrastructure and services can help revolutionize multiple spheres of operations, clinical workflows and patient experiences and engagement. The third in a series of reports that address the infrastructure opportunities for each of these areas, this report outlines the role of the network in streamlining clinical experiences for connected healthcare. Specifically it addresses:- The new clinical experiences that are transforming healthcare
- The infrastructure components that are crucial for taking advantage of the new technologies
- Cisco’s approach and solution stack
- The network foundation for IoT and connected healthcare
- Security priorities for IoT and connected healthcare
- Progressing the patient experience in IoT and connected healthcare
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Patients drive the connected healthcare agenda. They demand easier, faster and more flexible access to services, as well as a more personalized experience and, of course, better health outcomes. In response to this – alongside inefficient processes and increased security concerns – healthcare organizations need to look to invest in new technology based solutions to help transform patient experiences, helping to build trust and confidence, and positively impact patient outcomes. In order to maximize the opportunities and benefits from this connected healthcare strategy, new applications and solutions need to be underpinned by a robust, scalable and secure network infrastructure. The fourth in a series of reports that address the infrastructure opportunities for each of these areas, this report outlines the role of the network in progressing the patient experience through connected healthcare. Specifically it focuses on:- Patient engagement trends and experience strategies inside a healthcare
- Important network features for improved patient experiences
- Cisco’s approach and solution stack
- The network foundation for IoT and connected healthcare
- Security priorities for IoT and connected healthcare
- Streamlining clinical experiences in IoT and connected healthcare