Software Delivery

The perennially challenging processes for determining requirements, coding and testing.

  • CIC has attended MWC since 2014 and has seen it grow to wield influence in the direction of software development, delivery and lifecycle management across the broad software solution and communication landscape. In this podcast discussion, CIC’s Research Director, Bola Rotibi and Principal Analysts Cathy Mulligan and Clive Howard wrap up on CIC’s attendance at Mobile World Congress 2019 and offer Insights into the potential future for both the conference and the wider industry. Of particular note, are thoughts on the key challenges concerning the underpinning technologies, connectivity and the impact of Artificial Intelligence (AI), the Internet of Things (IoT), Blockchain and process strategies such as DevOps. Fast forward 3 to 5 years – find out what type of conference the CIC team think MWC will become. Add to cart to download or play here. Scroll down to see other podcasts in the MWC19 series.
  • CIC’s Principal Analyst Dr Cathy Mulligan and Bola Rotibi, Research Director discuss with Gail Wong, Product Manager, AT&T Internet of Things, the very real way that a Telecom operator such as AT&T can make good business from IoT with strong valued based partner interactions. In this podcast we hear about the foundations for a partnership model and strategy that can deliver meaningful engagement, opening the way for viable commercial returns for each participant in the partner chain. Of note are the capabilities on offer from existing connectivity investments in addition to the practical implementation requirements for edge communications. Spoiler Alert: the potential for sustaining the viability of Blockchain for key supply chains and networks is envisioned. Add to cart to download or play here. Scroll down to see other podcasts in the MWC19 series.
  • CIC’s Research Director, Bola Rotibi and Principal Analyst, Clive Howard, speak to Joan A Barcia Espin, Director of Product Management and Justin Paul, Marketing Director at Zeetta Networks to find out how MWC19 is reflecting new thinking and changed approaches in the telecommunication industry. A small and nimble player, Zeetta Networks are betting on the breakthrough in networking technology for telecoms that allows for orchestration and network slicing for targeted services. In this podcast, listeners can hear what Zeetta believes are the real drivers for 5G, the next big connectivity themes and how market disruption is resulting in a shift in the relationships the large Telecom operators are more open to building. Exciting times indeed, but who stands to gain the most? Undoubtedly, the changing market dynamics underscored by technologies such as Blockchain offers interesting potential and greater collaboration between the app development and network operations community. Listen to how both CIC and Zeeta see this playing out. Add to cart to download or play here. Scroll down to see other podcasts in the MWC19 series.
  • CIC’s Principal Analyst Dr Cathy Mulligan and Bola Rotibi, Research Director catch up with Brian Behlendorf, Executive Director of the Hyperledger Project at the Linux Foundation and Marta Piekarska, Director of Ecosystem at Hyperledger to discuss the important significance of MWC19 to the Hyperledger Project. Together with the Cloud Native Compute Foundation (CNCF) and the Linux Foundation Networking teams, their presence highlights the convergence that many see shaping and evolving the relationships to be had in the information, communication and technology sector going forward. In this podcast we hear about the latest projects driving the Hyperledger team forward and their impact to sustaining the viability of Blockchain for key supply chains. Add to cart to download or play here. Scroll down to see other podcasts in the MWC19 series.
  • Organisations are looking to implement strategies and processes that allow them to successfully operate in the digital economy. They need guidance to understand how best to achieve their goals and what supporting practices will ensure the most effective and efficient approaches. While no two organisations are the same, learn a European high-tech manufacturer’s data capital, consistency and new structures for collaboration and frictionless data exchange are vital for sustaining its position in the digital economy.
  • It is widely acknowledged that the cloud market in 2018 is growing. Many indices point to this, but one in particular is from the Cloud Native Computing Foundation, which held its annual European conference in Copenhagen in May. As is the practice, the Kubernetes Conference (KubeCon) was run alongside. It attracted more than 4,100 people from around Europe and marks a key watershed moment for cloud native applications that enterprise IT should take note of. In this article, we outline how three years on and acceleration in adoption is showing from all corners and what the coming of age for Cloud-native means for the market.
  • Mastering data and drawing insights and context is now recognised as a cornerstone capability for operating in the digital economy. Artificial Intelligence (AI), the umbrella term for a cohort of underpinning technologies such as Machine Learning (ML) serves as the means to extract and determine the insights that the data is pointing to and the mechanism by which to influence or directly impact an outcome. Navigating one’s way through the multitude of competing AI offerings requires a clear understanding of what is available and how it might serve your particular needs and resources. While many suppliers now make room for AI support, knowing their unique capability and strength especially as some features become commodity offerings, will allow you to align the right fit. With its focus on deep machine learning at its 2018 Amazon Web Services (AWS) Summit in London, AWS is speaking to organisations that want to realise transformative change through Artificial Intelligence. This reports looks at where a vendor like AWS is placing some of its emphasis with respect to its AI offerings.
  • Organisations are looking to implement strategies and processes that allow them to successfully operate in the digital economy. They need guidance to understand how best to achieve their goals and what supporting practices will ensure the most effective and efficient approaches. While no two organisations are the same, learn how Capgemini strategy for APIs, along with business and solution architecture help drive consistency and maintain integrity for digital operations.
  • Organisations are looking to implement strategies and processes that allow them to successfully operate in the digital economy. They need guidance to understand how best to achieve their goals and what supporting practices will ensure the most effective and efficient approaches. While no two organisations are the same, learn how Swisscom  employs it Cloud innovation lab to expose the tactics for identifying and delivering solutions in the digital economy. 
  • Organisations are looking to implement strategies and processes that allow them to successfully operate in the digital economy. They need guidance to understand how best to achieve their goals and what supporting practices will ensure the most effective and efficient approaches. While no two organisations are the same, learn how Harman International employs change management and skilled software delivery to reduce the risk of innovation. 
  • Organisations are looking to implement strategies and processes that allow them to successfully operate in the digital economy. They need guidance to understand how best to achieve their goals and what supporting practices will ensure the most effective and efficient approaches. While no two organisations are the same, learn how BP Castrol employs customer-centred outcomes, planning and enterprise architecture to support its investments in agile and DevOps.
  • The promise of low-code, or even no-code, environments has been around for over three decades. While there have been challenges over that period on its adaption, the demand today for software from business units has outstripped the ability for IT departments to deliver. As a result Low-Code tools and strategies has broaden the development tool to meet the demands for new application quickly a backing vogue. This Briefing note highlights how OutSystems is proving and meeting market demands , specifically it covers:
    • OutSystems’ Low-code differentiation
    • An integration strategy for speeding up app delivery
    • Opportunities for embracing key future technology trends
    • How to build a skilled community
    • The key to sustainable business
    • Plus point for customer choice
  • There is no doubt that User Experience (UX) has become a critical concern for those that procure and develop software. BMC, a leading global IT vendor, began its UX journey almost 5 years ago. Its journey has lesson for all enterprises. This report specifically highlights a number of important considerations:
    • Driving Business Value
    • Driving Broader Business Modernisation
    • UX for managing risks
    • Design and development
    • Industrialising UX for scale
    • A path for enterprise to follow
    • A UX checklist to guide others in their journey.
  • Sale!
    The primary success of DevOps has been in helping to break down the barriers between development and operations. In and of itself, this is a significant bonus. In reality though, DevOps is a collective term and home for several foundational changes and a broader set of characteristics that have helped this happen. This CIC report outlines what they are and offers insights into the trajectory for DevOps: NoOps or Product teams? While DevOps signifies a much welcomed need for change, CIC’s attendance at Jenkins World 2017 offers a perspective on its maturity. Readers will learn the potential of a broader role for DevOps within the rest of the organisation.
  • In this CIC case study, you will learn how a 40+ year old leading furniture retailer in South Florida undertook a successful mobile transformation to improve its workforce’s productivity. Important points of focus:
    • An overview of the transformational journey that City Furniture needed to undertake
    • Discover four key insights underpinning City Furniture’s transformation execution
    • Review the dynamics of a transformation in action
    • Take away five essential lessons that can help guide other journeys
  • Harnessing AI engagement effectively for business and operational gain

    IBM, through the capabilities of its Watson cognitive technology services, is enabling a powerful and more effective and productive Interactive Voice Response (IVR) system that can be easily implemented with existing investments in software development skillsets. In this briefing report, CIC explores the business and operational advantages that IBM Voice Gateway offers, particularly in addressing the skills challenge faced by organisation looking to support some of the latest technological advances impacting the digital landscape. We draw from research studies conducted into the support for key digital technologies across various industry sectors and the opportunities, goals and challenges expected from their use. With insights into proof of concepts conducted by independent software vendors (ISVs) and the market dynamics of contact/call centres, this report will identify vital differentiators to current IVR systems, showcase established use case scenarios and outline important usage considerations. Other points highlighted:
    • Getting to grips with the Artificial Intelligence hubris underpinning the digital economy with a spotlight on the cognitive reboot for telephony.
    • CIC Journey Planner for IBM Voice Gateway and an ISV user profile
  • The last few years have given us mobile, cloud computing , Internet of Things (IoT) and so on. Each of these comes with a wealth of languages, platforms, tools and more. While organisations are caught up in the frenzy to not be left behind (and get disrupted), choices are being made today that may have implications for many years to come. In this CIC report based on an independent study conducted on the drivers for adopting application programming technologies and models, we identify the following:
    • 7 trending dynamics in app development and delivery
    • The App Development choices shaping the app market
    • The criteria for what makes a language popular and ripe for adoption
    In short, our briefing note highlights the main criteria that should be considered when making, what could turn out to be important strategic decisions. This paper was authored on an independent basis by the analyst team at Creative Intellect Consulting, with sponsorship from IBM Mobile. The content is based on industry intelligence gathered and analysed by the authors and does not necessarily reflect the views of the sponsor.  
  • In today’s IT infrastructure landscape and operating climate there are key technology and processing trends that established runtime platforms must evolve to meet the new digital demands. This report summarises the main trends and practices impacting the application server estate. We recommend this briefing note as a companion to CIC’s report on Galvanising and supporting hybrid cloud delivery.