Briefing Notes

  • Security – along with data privacy and protection – is sacrosanct in healthcare and is the basis of trust in administering clinical services. Much is at stake when a cyber-attack occurs: foremost patients’ lives and a hospital’s reputation, but also legal and financial repercussions. For healthcare organizations to take full advantage of digital technologies and services, and, to securely support the exponential growth of IoT devices, the right kind of ICT infrastructure is vital. In this report that is related to CIC’s insights into the network foundations for IoT and connected healthcare,  we specifically look to:
    • Identifying how Cybercrime is the flip side of digitisation
    • The implications of a security failure to healthcare
    • The requirements of a secure, connected healthcare infrastructure
    • The importance of encryption
    • Cisco’s security strategy for connected healthcare
    Related Reports To learn more about connected healthcare and Cisco’s offerings in this area, please see the other reports in this series: Download an infographic overview to the whole series.
  • Healthcare professionals need to be able to make better decisions quicker so as to both treat patients sooner and work more efficiently to address these challenges. Technology offers exciting opportunities for modern healthcare, with new applications and devices that empower healthcare professionals in ways that speed up diagnosis and treatment and improve patient outcomes. Communication Technology (ICT) infrastructure and services can help revolutionize multiple spheres of operations, clinical workflows and patient experiences and engagement. The third in a series of reports that address the infrastructure opportunities for each of these areas, this report outlines the role of the network in streamlining clinical experiences for connected healthcare. Specifically it addresses:
    • The new clinical experiences that are transforming healthcare
    • The infrastructure components that are crucial for taking advantage of the new technologies
    • Cisco’s approach and solution stack
    Related Reports To learn more about connected healthcare and Cisco’s offerings in this area, please see the other reports in this series: Download an infographic overview to the whole series.
  • Patients drive the connected healthcare agenda. They demand easier, faster and more flexible access to services, as well as a more personalized experience and, of course, better health outcomes. In response to this – alongside inefficient processes and increased security concerns – healthcare organizations need to look to invest in new technology based solutions to help transform patient experiences, helping to build trust and confidence, and positively impact patient outcomes. In order to maximize the opportunities and benefits from this connected healthcare strategy, new applications and solutions need to be underpinned by a robust, scalable and secure network infrastructure. The fourth in a series of reports that address the infrastructure opportunities for each of these areas, this report outlines the role of the network in progressing the patient experience through connected healthcare. Specifically it focuses on:
    • Patient engagement trends and experience strategies inside a healthcare
    • Important network features for improved patient experiences
    • Cisco’s approach and solution stack
    Related Reports To learn more about connected healthcare and Cisco’s offerings in this area, please see the other reports in this series: Download an infographic overview to the whole series.
  • It is widely acknowledged that the cloud market in 2018 is growing. Many indices point to this, but one in particular is from the Cloud Native Computing Foundation, which held its annual European conference in Copenhagen in May. As is the practice, the Kubernetes Conference (KubeCon) was run alongside. It attracted more than 4,100 people from around Europe and marks a key watershed moment for cloud native applications that enterprise IT should take note of. In this article, we outline how three years on and acceleration in adoption is showing from all corners and what the coming of age for Cloud-native means for the market.
  • Mastering data and drawing insights and context is now recognised as a cornerstone capability for operating in the digital economy. Artificial Intelligence (AI), the umbrella term for a cohort of underpinning technologies such as Machine Learning (ML) serves as the means to extract and determine the insights that the data is pointing to and the mechanism by which to influence or directly impact an outcome. Navigating one’s way through the multitude of competing AI offerings requires a clear understanding of what is available and how it might serve your particular needs and resources. While many suppliers now make room for AI support, knowing their unique capability and strength especially as some features become commodity offerings, will allow you to align the right fit. With its focus on deep machine learning at its 2018 Amazon Web Services (AWS) Summit in London, AWS is speaking to organisations that want to realise transformative change through Artificial Intelligence. This reports looks at where a vendor like AWS is placing some of its emphasis with respect to its AI offerings.
  • GDPR came into force on 25 May 2018 with a build-up panicked activity. Noisy and unnecessary? This briefing notes investigates what organisations did wrong and, going forward, the lessons they need to learn with respect to protecting personal data, consent and the governance process.
  • Digital Transformation, continues to be the standard bearer for business and operational change to meet the market pressures and the engagement and experience demands of customers, employees and suppliers going forward. While the vision and reasons for change may sometimes be clear and obvious, the path to enact it not so. However, transformation – digitally or otherwise – is a road that is fairly well travelled if not always well communicated. The highs and lows are there for all to see but important learnings may not be easily recognised. In this report, we not only highlight the imperatives for digital transformation, but also provide directions that leverage the well-discovered journey experiences of others. Readers will discover what is required for a successful digital transformation along with strategies for transforming the organisational structure. Ultimately, the report’s 7 Strategies for Digital Transformation Success offers a journey planner for those organisations still developing their own roadmaps or those trying to assess where to place their next bets.
  • Blockchain technology continues to evolve along with its use within industry. While a number of use cases have been identified, their return on investment (ROI) has yet to be established. Within the Telecom industry the focus on automation and orchestration presents an opportunity for the blockchain technology to deliver. In this CIC Briefing Note, Dr Cathy Mulligan investigates that potential, especially as a facilitator to supporting the different relationships that Telecom operators must be open to if 5G networks are to be worth their investment.
  • In this second interview with Tessa Souhoka, a healthcare designer, CIC identifies the practices and strategies that will shape and deliver good UX in healthcare. This report is bundled with ‘CIC Healthcare: UX in healthcare - a CIC Journey Planner’ for those looking for guidance on what to look out for when looking to incorporate UX thinking in the design of a healthcare offering.  
  • There is no doubt that User Experience (UX) has become a critical concern for those that procure and develop software. BMC, a leading global IT vendor, began its UX journey almost 5 years ago. Its journey has lesson for all enterprises. This report specifically highlights a number of important considerations:
    • Driving Business Value
    • Driving Broader Business Modernisation
    • UX for managing risks
    • Design and development
    • Industrialising UX for scale
    • A path for enterprise to follow
    • A UX checklist to guide others in their journey.
  • The promise of low-code, or even no-code, environments has been around for over three decades. While there have been challenges over that period on its adaption, the demand today for software from business units has outstripped the ability for IT departments to deliver. As a result Low-Code tools and strategies has broaden the development tool to meet the demands for new application quickly a backing vogue. This Briefing note highlights how OutSystems is proving and meeting market demands , specifically it covers:
    • OutSystems’ Low-code differentiation
    • An integration strategy for speeding up app delivery
    • Opportunities for embracing key future technology trends
    • How to build a skilled community
    • The key to sustainable business
    • Plus point for customer choice
  • Identifying the impact and returns for all sectors

    To remain viable, it is essential that organisations of all sizes and industries find a way to leverage the digital economy. This report outlines the key role that DevOps plays in enabling successful participation in the digital economy and what it offers to any business at three key levels:
    • the organisational level
    • the business frontline
    • those responsible for the IT function of software creation and running and management of the supporting IT infrastructure
    The report also looks to provide insights into the following specifics:
    • Key characteristics of market disruptors
    • Defining DevOps value to Digital Transformation
    • Practices that are paving the way for DevOps
    • The futility facing organisations
    • 3 important business gains that an IT organisation succeeding in DevOps can deliver
  • Guidance for People, Processes and Tools

    Banks are, in many respects, like any other enterprise and so the need for change is driven by the same requirements, such as speed and experiences that can drive down costs and improve productivity and competitiveness. Specifically, this report looks to provide insights into:
    • How DevOps can close the gap between new entrants and the incumbents in the financial industry
    • What needs to be achieved that will allow banks to be successful in the digital economy
    • The strategies that financial services organisations are pursuing along with the capabilities that will be enabled
    • What it takes to establish an environment for DevOps
    • A framework foundation for enterprise DevOps and 10 rules of engagement for DevOps in practice
  • A reality check on the business opportunities

    If blockchain is the answer, what is the question? In this CIC Briefing Note we run the rule over the blockchain technology and outline considerations for ensuring the right approach to investigating the value of blockchains. Our report identifies the move from public to private blockchains and the emergence of standards for interoperation between private blockchains. Clearly blockchain technology is not right for every use case scenario: even the emerging standard for interoperation between blockchains are not dependent on the technology being used. However, CIC’s briefing note offers six ways for customers to stay on the right side of blockchain and highlights an impending patent challenge.
  • Having visited several healthcare IT events over the first half of 2016 in the US and Europe, Creative Intellect has noticed that, by and large, discussions among stakeholders circle around a number of similar topics such as connecting healthcare experience for better patient outcomes. More connecting topics are covered in our briefing note. However, the debates on both sides of the Atlantic reflect the different levels of maturity of IT adoption within the different national healthcare markets. In CIC’s Healthcare Update Briefing Note we outline a number of important insights and steps for the European Healthcare industry. Specifically we shine a spotlight on:
    • The common discussion points amongst Healthcare stakeholders
    • Where the US is showing leadership
    • The leadership required for digital healthcare transformation
    • A three point master class for European Healthcare.