Can organisations from across the market landscape learn from the British Army? If the recent travails regarding the latter’s abysmal attempt to automate and improve its recruitment process by shifting it online is anything to go by, I’d say a resounding ‘yes sir!’ The recruitment project, implemented (if that’s the right word) by Capita, is [...]
The word “transformation” has become a buzz word in healthcare. According to the Cambridge Dictionary the noun describes “a complete change in the appearance or character of something or someone, especially so that that thing or person is improved.” The English National Health Service (NHS), which will turn 70 this July, has various attempts of [...]
“What’s at stake in the digital economy?” Tough question, right? Tough enough to keep you up at night? Maybe not. One thing is for certain, the answer will be different, depending on who you are asking. In truth, there is collective fear across industries of being outsmarted and outplayed by a more nimble, innovative bright [...]
Is being a smart digital operator all just about building software effectively? SoftServe, a fast growing digital consulting company with a global operation and footprint, knows that there is more to it. The creation of software is part of a means to an end. But what is that end? Insights from the field In Creative [...]
The results of the NHS England’s latest GP Patient Survey are just out. Jointly published with Ipsos MORI the survey, conducted between January 2017 to March 2017, “provides information on patients’ overall experience of primary care services and their overall experience of accessing these services”. Given the focus on digital transformation we have witnessed in [...]
View the replay of a webinar discussing the importance of managing workforce visibility and output, whilst at the same time empowering individuals to do and be their best in the digital economy. The event features CIC’s Bola Rotibi and Sarah Andresen, Head of People Science at Sage People (formerly Fairsail), and is moderated by Maggie Holland, B2B [...]
Look around you and ask yourself this: How far away am I from a software application? Software is everywhere and we live in an age that is increasingly enabled by software. Some might even go as far to say driven by software. Whether at work or play, we’re actively or passively using software. According to [...]
